Reference

How candana77 Handles Your Privacy

Your account data stays with us — not sold, not passed around. This page covers exactly what we collect when you open an account or deposit via DANA, OVO, or GoPay, and what you can do with that information at any time.

Account data protectedDANA, OVO, GoPay wallet details handled securelyYou can request access or deletionNo third-party data salesIndonesia-focused scope

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What We Collect and Why We Need It

candana77 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account, we collect the details you submit — name, email address, and the wallet identifier you use for DANA, OVO, or GoPay transactions. We also log session activity: device type, IP address, and pages accessed. This data lets us process deposits, verify

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withdrawals, and keep your account secure. We do not collect more than we need. Payment data tied to your OVO or GoPay wallet is used only to match incoming and outgoing transfers to your account — we never store full wallet credentials on our side. For
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players in Surabaya or anywhere else in Indonesia, the same rules apply. Data is kept for as long as your account remains active, plus a retention window required for financial record compliance. After that window, personal identifiers are removed from our systems. We use SSL encryption
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across all data in transit. If you connect via mobile — which most of you do — the same protections apply on both Android and iOS. Where local law in Indonesia limits or shapes data handling, those rules take priority over our standard policy.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

PRIVACY CONTACT PATHS

Reach Us About Your Personal Data

If you want to access, correct, or delete the data we hold on your account, contact our support team directly. We respond to data requests through the channels below. For wallet-related queries — like confirming what DANA or GoPay reference data we hold — include your account ID in your message so we can match it quickly.

Live Chat Open the chat widget in your account dashboard. State your request clearly — data access, correction, or deletion — and include your registered email.

Email Support Send your privacy request to our support address shown in your account settings. We aim to respond within the timeframe required under applicable rules.

Account Settings Some data corrections — like updating your email or linked wallet — can be done directly inside your account. Go to Profile, then Personal Details.

HOW WE PROTECT IT

Data Handling, Cookies and Account Security

We take a few concrete steps to keep your information safe and give you control over it. Here is what each area covers and what you can expect from us.

Cookies and Tracking

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. No cross-site advertising trackers are placed on your device.

Account Security

Your account is protected by password hashing and OTP verification on login. We flag unusual session activity and may ask you to re-verify before a withdrawal clears.

Data Retention

Active account data is kept while your account exists. After closure, financial records are held for the compliance window, then personal identifiers are purged from our systems.

Third-Party Sharing

We share only what is necessary with payment processors like DANA, OVO, and GoPay to complete your transactions. We do not sell data to advertisers or analytics brokers.

Common Questions About Your Data on candana77

These are the questions we get most often about how we handle personal information. If yours is not covered here, reach out via live chat or the email in your account settings.

We store your registration details, your linked wallet identifiers for DANA, OVO, or GoPay, session logs, and transaction history. Nothing beyond what your account needs to function.

Yes. Submit a data access request via live chat or the support email in your account settings. Include your account ID so we can locate and compile your records promptly.

Request deletion through live chat or email support. Once verified, we remove personal identifiers from active systems. Some financial records are kept for the compliance retention period before full removal.

Only with payment processors — DANA, OVO, GoPay — to complete your transactions. We do not pass your data to advertisers, data brokers, or unrelated third-party services.

We store only the reference identifier used to match a transfer to your account. Full wallet credentials and PINs are never held or logged on our side.

Personal identifiers are flagged for removal. Financial records tied to deposits and withdrawals are retained for the compliance window required under applicable rules, then purged.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

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How candana77 Handles Your Privacy

Reach Us About Your Personal Data

Data Handling, Cookies and Account Security

Common Questions About Your Data on candana77

01 What personal data does candana77 actually store about me?

02 Can I ask to see all the data you hold on my account?

03 How do I get my personal data deleted?

04 Does candana77 share my data with third parties?

05 Are my DANA or GoPay wallet details stored on your servers?

06 What happens to my data if I close my account?

Privacy Policy

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